✨ Highlights

• Boutique 18-room hotel in Playa del Carmen’s vibrant center
• Authentic Mexican architecture with modern guest amenities
• On-site restaurant with 11 years of TripAdvisor excellence awards
• Rooftop balcony offering unrestricted Caribbean Sea views
• Potential to double size with 24 additional rooms
• Strong online presence with reservation system and social media

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⭐ Public reviews

• 4.5/5 and 236 reviews on Google Maps
• 8.1/10 and 40 reviews on Booking
• 4.7/5 and 1.119 reviews on Tripadvisor
• Website
• Instagram: 1.250 followers

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👍 Positive feedback from guests

• Excellent central location: One block from the beach, right off 5th Avenue, near the ADO bus station and ferry.
• Friendly, attentive staff: Guests consistently mention warm hospitality, helpful recommendations, and managers personally ensuring comfort.
• Authentic Mexican charm: Rooms and décor praised for traditional style, colorful atmosphere, and boutique character.
• Clean and comfortable rooms: Many highlight spotless rooms, good air conditioning, comfortable beds, and strong housekeeping service.
• Great rooftop terrace: Rooftop with ocean or city views frequently praised as a highlight of the stay.
• Good value for money: Travelers found it affordable compared with nearby options given location and service quality.

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👎 Negative feedback from guests

• Street noise at night: Proximity to 5th Avenue means music and nightlife noise unless using earplugs or interior rooms.
• Inconsistent comfort: Reports of hard beds, dated furniture, or renovations affecting the guest experience occasionally.

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📊 Performance

• Occupancy Rate: Operates at a conservative 46% with an ADR of ~$105/night, generating ~$322K in annual sales.
• Growth Potential: At 75% occupancy (no rate increase), yearly sales could reach ~$517K. A $10 ADR increase would raise this to ~$567K.

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✍️ Description from the real estate agent

Hotel Cielo – Investment Opportunity in Playa del Carmen

Located just one block from the Caribbean Sea and right on Playa del Carmen’s iconic 5th Avenue, Hotel Cielo offers a rare opportunity to acquire a profitable boutique hotel in the heart of the Riviera Maya.

This 18-room property combines traditional Mexican hacienda architecture with modern guest services, delivering an authentic charm that sets it apart from newer builds. Rooms are fully furnished with world-class mattresses and linens, air conditioning, cable TV, and private bathrooms. Categories include Standard, Superior, King with Balcony, and Family Rooms with Balcony, designed to cater to both leisure and family travelers.

Property Features

• Lot Size: 354 m²
• Construction: ~800 m² with permits to add three more stories—potentially doubling capacity to 42 rooms
• On-Site Restaurant: Award-winning restaurant consistently ranked among Playa’s best, with 11 consecutive TripAdvisor Certificates of Excellence, Hall of Fame recognition, and over 3,000 positive reviews
• Amenities: Rooftop balcony with sweeping Caribbean views, 70 m² palapa dining space, tropical gardens, wood terrace, and security cameras
• Prime Location: Steps from the beach, surrounded by Playa’s top restaurants, boutiques, nightlife, and cultural attractions

Why Invest
Hotel Cielo is a turnkey operation with unbeatable location, proven profitability, and expansion potential. Its celebrated restaurant provides a strong secondary revenue stream, while its classical Mexican architecture and authentic ambiance give it a competitive edge in Playa del Carmen’s fast-growing boutique hotel market.

This is more than a hotel—it’s a business with heritage, reputation, and growth opportunity in one of the Caribbean’s most desirable destinations.