✨ Highlights

• 6 year-old hotel with 12  bedrooms
• Features central heated pool, three jacuzzis, rooftop gardens
• Located in downtown Tulum, 15 minutes from nearest beach

‍

⭐ Public reviews

• 4.6/5 and 42 reviews on Google Maps
• 4.5/5 and 15 reviews on Tripadvisor
• Instagram: N/A

‍

👍 Positive feedback from guests

• Beautiful boutique design: Guests consistently praise modern architecture, boho-chic decor, high ceilings, and spacious, stylish rooms.
• Spacious apartment-style layouts: Multi-room suites with kitchens and living areas are valued by families and groups.
• Attentive, family-run hospitality: Owners and staff are described as welcoming, caring, professional, and highly attentive to guest needs.
• Clean and well-maintained interiors: Rooms are frequently highlighted as spotless, comfortable, and thoughtfully prepared.
• Strong location advantages: Situated in a quieter, low-traffic area within walking distance to town, restaurants, and beach access.
• Appealing amenities and extras: Pool, rooftop, balcony tubs, bikes, shuttle service, and beach club access enhance guest experience.

‍

👎 Negative feedback from guests

• Reservation and refund issues: Guests reported rate changes, cancellation disputes, and delayed or missing refunds.
• Maintenance shortcomings: Alarm disturbances, shower door problems, jacuzzi issues, and minor facility wear were mentioned.
• Access and arrival challenges: Difficult communication during late arrivals and unpaved roads complicated check-in for some guests.
• Noise and odor concerns: Occasional complaints about persistent odors or disruptive alarms affecting sleep quality.
• Security perception at night: Guests felt uneasy walking back at night, relying on taxis instead.
• Inconsistent communication response: Reports of unanswered calls or messages during arrival or issue resolution.

‍

✍️ Description from the real estate agent

Located in Mexico, this superb hotel offers a fully operational hospitality concept within 700 m² of construction on an 1100 m² lot. Designed for comfort and functionality, the property features 12 fully equipped rooms, including a master suite with balcony and a room with private patio and jacuzzi.

The outdoor areas are centered around a heated swimming pool with a complete water heating system, complemented by a poolside jacuzzi and three additional jacuzzis with heaters, creating a refined relaxation environment.

The hotel includes eight bathrooms, two half baths, Wi-Fi throughout, safety deposit boxes, three storage rooms, two rooftop gardens, air conditioning, and ceiling fans. Ten parking spaces complete the offering.

This property presents a strong hospitality opportunity in one of the most dynamic destinations in Mexico, combining comfort, amenities, and functional design.