✨ Highlights

• Family-run hotel in operation; very good condition
• Features restaurant, pool and spa
• 40-minute drive from Biarritz Airport

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⭐ Public reviews

• 4.2/5 and 137 reviews on Google Maps
• 9.4/10 and 604 reviews on Booking
• 3.9/5 and 225 reviews on Tripadvisor
• Website

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👍 Positive feedback from guests

• Exceptional hospitality and attentive staff: Guests consistently praised warm welcomes, helpful service, and thoughtful details from owners and staff.
• Beautifully renovated historic building: The property combines traditional Basque charm with tasteful modern decor and spotless rooms.
• Outstanding restaurant and breakfast: Many highlighted delicious regional cuisine, good wine selection, and varied, high-quality breakfasts.
• Great views and tranquil setting: The peaceful mountain backdrop and serene village location contributed to a relaxing experience.
• Wellness and spa facilities appreciated: The spa, sauna, hammam, and pool added a luxurious and relaxing touch to the stay.
• Pet-friendly and ideal for short getaways: Several guests noted the hotel was welcoming to pets and perfect for couples or relaxing retreats.

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👎 Negative feedback from guests

• Occasional unfriendly service experiences: A few older reviews mentioned rudeness or unwelcoming behavior from specific staff.
• Inconsistencies in bar/restaurant access: One guest reported being denied service with unclear or potentially discriminatory explanations.
• Some minor maintenance concerns: Isolated mentions of outdated room elements (e.g., exposed nail, dusty pillows) in older reviews.
• Perceived pretentiousness in past dining: A small number of guests found the restaurant atmosphere overly formal or the food underwhelming.

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📊 Performance

• 2023 revenue: €611,343 | EBITDA: €266,745
• 2022 revenue: €742,031 | EBITDA: €380,305

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✍️ Description from the real estate agent

Family hotel with approximately thirty rooms in very good condition, set in a quiet, scenic location with a tree-lined park and swimming pool. Operates seasonally.