✨ Highlights

• Boutique hotel with 16 guest rooms across three levels
• Features rooftop pool, restaurant and mixology bar
• Solar panels supporting sustainable operations
• Located in Aldea Zam, 5 minutes from nearest beach

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⭐ Public reviews

• 4.2/5 and 71 reviews on Google Maps
• 8.6/10 and 75 reviews on Booking
• 8.6/10 and 46 reviews on Expedia
• Website
• Instagram: 8.510 followers

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👍 Positive feedback from guests

• Stylish design and modern aesthetic: Guests frequently praise the chic décor, architecture, and overall boutique atmosphere.
• Clean and comfortable rooms: Many reviews highlight very clean spaces with comfortable beds and well-maintained rooms.
• Quiet and safe neighborhood: Located in a calm area of Tulum, offering a peaceful environment for relaxing stays.
• Rooftop pool and terrace amenities: Guests enjoy the rooftop pool area and outdoor spaces for relaxation.
• Good value compared with nearby hotels: Several guests note competitive pricing relative to other accommodations in the area.

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👎 Negative feedback from guests

• Limited on-site staff presence: Guests report reception often unattended, requiring communication via WhatsApp for assistance.
• Rooms sometimes lack natural light: Some rooms have no exterior windows, causing dark interiors and occasional musty smell.
• Maintenance and utility issues: Reports include inconsistent hot water, unreliable pool operation, and occasional water outages.

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✍️ Description from the real estate agent

This exclusive boutique hotel is located in the heart of Tulum, within the sought after area of Aldea Zama, a district experiencing continuous growth and strong tourist traffic. Designed to offer a refined experience that harmonizes luxury with nature, the property stands on a 300 m² plot with a total construction of 1,200 m².

The hotel features 16 rooms distributed across three levels, complemented by an impressive rooftop terrace. The first level welcomes guests with a lobby and reception area, along with a restaurant with kitchen, a mixology bar, and three guest rooms.

The second and third levels host 14 spacious rooms, accompanied by dedicated areas for yoga and relaxation, creating an atmosphere of tranquility and well being.

At the rooftop level, guests can enjoy a restaurant, bar, and swimming pool, surrounded by pergola covered spaces crafted with regional materials, offering a setting that reflects the natural character of the region.

The property also incorporates solar panels, supporting sustainability and energy efficiency. Fully operational and carefully designed, this hotel presents an excellent opportunity for continued hospitality operations in one of Tulum’s most dynamic and desirable locations.