✨ Highlights

• Large-scale seaside hotel on 21,192 m² plot
• 19,634 m² built area with resort-style layout
• 220 guest rooms with private balconies
• Multiple restaurants, bars, disco, gym, and event spaces
• Direct access to semi-private beach with pool facilities

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⭐ Public reviews

• 3.6/5 and 292 reviews on Google Maps
• 3.6/5 and 426 reviews on Tripadvisor
• Website
• Instagram: 13.800 followers

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👍 Positive feedback from guests

• Friendly and welcoming staff: Many guests praise attentive reception and service staff who make arrivals smooth and create a home-like atmosphere.
• Clean facilities and pools: Several reviews highlight clean rooms, well-maintained pools, and generally tidy common areas.
• Pleasant resort-style setting: Guests appreciate scenic views, pool-facing rooms, and a calm environment suitable for relaxing vacations.
• Good food when operations run well: Some stays report tasty meals, fresh fruit, varied buffets, and satisfactory à la carte service.
• Family-friendly layout: Reviews mention suitability for families, with apartments, pools, and safe common areas.

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👎 Negative feedback from guests

• Highly inconsistent service quality: Repeated complaints about poor reception attitude, inattentive staff, and unmet all-inclusive expectations.
• Food and beverage shortcomings: Many guests report repetitive menus, low-quality drinks, limited variety, or misleading all-inclusive offerings.
• Maintenance and cleanliness issues: Reviews cite dirty rooms, worn linens, construction flaws, insects, and poorly finished buildings.
• Water and utilities problems: Frequent mentions of water rationing, lack of drinking water, unreliable hot water, and occasional outages.
• Poor value for money: Numerous guests feel pricing does not match service quality, amenities, or overall experience.

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✍️ Description from the real estate agent

Guests are welcomed through a reception area enhanced by a refreshing waterfall, which leads seamlessly into a lobby bar offering captivating ocean views. From here, the main staircase descends to the principal buffet restaurant. The guest accommodation buildings, arranged over two and three floors, are positioned around a magnificent central swimming pool, creating a harmonious and inviting layout.

The hotel comprises 220 guest rooms, each featuring a private balcony and equipped with air conditioning, a safe, hot water, color television with cable, and Wi-Fi, ensuring comfort and convenience throughout the stay.

Facilities include two restaurants, swimming pools for both children and adults, and direct access to a semi-private beach. Additional amenities encompass a disco, gym, four bars located at the lobby, pool, beach, and disco areas, as well as awnings, towels, and chairs available at both the beach and pool. The property also features a mini market, taxi line, Wi-Fi in the lobby area, a game room, two event rooms, a criollo ball court, and private parking.

Overall, the hotel presents a complete and thoughtfully designed seaside environment, combining generous outdoor spaces, varied leisure facilities, and a strong connection to its coastal setting.